My last visit was helpful in more ways than one. Not only did I get a teeth cleaning and my usual dental tips and tricks to keep my smile glowing, I also realized how caring you all are and why I drive two hours to these appointments.
First off, all three staff behind the desk greeted me when I walked in. Very friendly and welcoming.
I drive from Penticton, so the bathroom is usually where I go first. It's so clean in there and the disposable toothbrush supply is such a nice touch, I very much appreciated that!
Then sitting down with Laurie was absolutely lovely. She talked me through what she was seeing with my teeth (I like to know these things) and different ways of keeping things in check. And we talked about other life things and her approach was really encouraging and empathetic.
Then Dr. Bevans came to check my teeth. He remembered I was going on a trip that I'd mentioned at my last visit, 9 months ago! I was seriously blown away. And he followed up on the filling that he'd done earlier that year.
Before I left, I booked my next visit at the front desk for a date/time that was best for me.
I want to find a dentist in Penticton, it would be so much more convenient. But your staff and the feeling I have when I leave your office keeps me coming back and taking that beautiful drive twice a year to get my teeth checked.
So thanks for being awesome. Keep it up! I'll see you again in the new year.